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CDR Callback API

This API will be called by MsgKart to retrieve lead mapping information from a third-party CRM/ERP system for a customer initiating an incoming call.

API Endpoint​

As provided by 3rd party CRM/ERP

Request Body​

{ 
  "customerNumber":"XYZ",
  "callerId":"123123"
}

Response Body​

{
	"participants" : [
		{
			"email": "abc@gmail.com"
		}
	]
}

Response​

  • HTTP Status Code: 200 OK (successful), 4xx/5xx (error)